Privacy Policy
How we collect, use, and protect your personal information
1. Introduction
Clouden Marketing ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register on our website
- Express interest in obtaining information about us or our services
- Participate in activities on our website
- Contact us directly
The personal information we collect may include:
- Name and contact information (email address, phone number)
- Company information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Pages you visit on our site
- Time and date of your visit
- Time spent on those pages
- Other diagnostic data
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our website
- To provide customer support
- To gather analysis or valuable information to improve our website
- To monitor the usage of our website
- To detect, prevent and address technical issues
- To send you marketing communications (with your consent where required)
Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information we collect and the specific context in which we collect it. We may process your personal data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and not overridden by your rights
- To comply with the law
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
5. Data Transfer
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Estonia and choose to provide information to us, please note that we transfer the data to Estonia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
6. Data Security
The security of your data is important to us. We use commercially acceptable means to protect your personal data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access - You have the right to request copies of your personal data.
- The right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
We have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. Third-Party Services
We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, or assist us in analyzing how our website is used.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
10. Children's Privacy
Our website does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Clouden Marketing
Ehitajate tee 110, Tallinn 13517, Harju maakond
+372 123 4567
privacy@clouden.com